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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Catherine Roseberry

September 27, 2024

5  out of  5
rating by Catherine Roseberry
"We were paying an exorbitant amount for our premium with another agency, due to an accident which occurred three years ago, for which we were judged at no fault. Fortunately we called State Farm, to see if they could offer a better rate. Their agent Taira was able to offer us a premium at half the amount we were paying. She was exceptionally friendly, personable and efficient. Within less than an hour we were all signed up. What a relief! I heartily recommend State Farm, and am sure they can't be beat. And if you call them -- be sure to ask for Taira! Catherine"
We responded:
"Thanks Catherine for the review. We really appreciate it!"
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Thomas Madaj

September 19, 2024

5  out of  5
rating by Thomas Madaj
"Good experience. Taira was especially helpful. She was very knowledgeable, easy to contact and quick to respond. A pleasure to work with!"
We responded:
"Thomas, thank you for the great review! I am so happy Taira was so helpful!"
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johanna camacho

August 21, 2024

1  out of  5
rating by johanna camacho
"Edited to add: I received a call from my agent Kurt Sayce and he left me a voicemail threatening me that he would have to “tell the truth” and followed by saying “you want me to put that all out there for the public to see?” if I didn’t edit my review. All he cares about is getting 5 stars. First of all, I didn’t appreciate that message and he never once apologized or asked to speak with me to ask why I wasn’t happy with how they handled it. A true agent would care about their customers and do everything to help them, not at this office! I got upset when Vicky, his wife was curt with me and took on a rude tone plus kept interrupting me. That was very unprofessional! I wasn’t informed that once I submitted our son’s information, he would automatically be added. That information should have been mentioned when I first called. The issue isn’t that our son had to be added as you call “the right thing.” It’s the fact that your wife was rude and doesn’t know how to treat your office’s customers. I have been a loyal customer to State Farm for over 30 years. The only reason Kurt Sayce is my agent is because my previous agent retired and he took over. I have never had the need to call my agent since no changes needed to be made to my policy except for this past month, when our son received his license. It would have been nice to have someone call me to explain why our son had immediately been added to our policy rather than receive an email stating he had already been added. I had a few questions regarding this matter and called his office and spoke with Vicky, his wife. She was very rude and kept interrupting me during our conversation. I have never been treated this way and was shocked that I was spoken to in this fashion. Not once did she, or her husband Kurt, my agent, apologize for how I was spoken to. He was also my mother’s agent but she changed agents due to how rude he treated her. They need to work on their customer service. ."
We responded:
"Johanna, you sent us your son’s information so he could be added as a driver. That is the only way we could have gotten your son’s information. Once someone gets their license they must be added to the household, and they cannot be excluded. This is VA state law. Our office takes customer service very seriously and following the law. Vickie was attempting to help you understand this when you became angry and hung up the phone on her and filed a complaint with State Farm. State Farm confirmed with you via a letter that we did the right thing. You even contacted another agent and they confirmed that they would have handled it the same way. After getting confirmation from my team, State Farm corporate and another agent that we had to handle it the way we did, you decide to write a negative review! Why? If you have a better idea on how we could have handled this and stayed compliant with VA law, call me and we can discuss it further. We would welcome the opportunity to work with you and your mother again in the future. "
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steve elm

July 10, 2024

5  out of  5
rating by steve elm
"Kurt Sayce's business was efficient, personal and honest. The extra mile was given to provide me with the best service and rates I could imagine."
We responded:
"Thanks Steve. We really appreciate it!"
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Timothy Dineen

June 12, 2024

5  out of  5
rating by Timothy Dineen
"Kurt and Taira are amazing to work with! They treat me and my clients with respect, work quickly and always strive to provide the best deal possible! I really enjoy working with them as a partner and a client. Can’t recommend enough."
We responded:
"Thanks Tim! It has been a pleasure getting to know and work with you!"
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A B

June 11, 2024

1  out of  5
rating by A B
"1. Rate was almost doubled over last 3 years 2. Spamming with emails, texts, and phone calls requesting 5 star reviews annually 3. At least 2 employees talks in very rude way. Do this / Tell me [something you don't have to for our convenience] / Get this / You should make an appointment to see Kurt(during weekdays even if you work) Search online for better rates as I saved over 20% for a better coverage months ago and I am still getting spams."
We responded:
"This is spam. I have no customer by this name who has any business with my office. This is the first review from this person so this is obviously a fake account."
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Ali Ajalli

June 7, 2024

5  out of  5
rating by Ali Ajalli
"Kurt is the best! He took the time to explain all the options to me in great detail, which made it much easier for me to make an informed final decision. Not only was the process smooth and stress-free, but I also ended up saving a considerable amount of money."
We responded:
"Thank you for the review. I really appreciate it!"
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Gregory Bateman

June 5, 2024

5  out of  5
rating by Gregory Bateman
"I met Kurt through a networking group. As a new business owner, Kurt has been a very valuable advisor on how to protect my business. He's also helped us save money on personal insurance items. I highly recommend working with him."
We responded:
"Thanks Greg. It has been a pleasure working with you! Congrats on the business taking off!"
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THOMAS VALERA

June 5, 2024

5  out of  5
rating by THOMAS VALERA
"I had a claim while in the middle of no where in Virginia; needed to access my car. Kurt's office responded quickly and got the towe truck there within an hour, I was able to move on with my day, great service! Now I have both of my cars with Kurt and State Farm. I highly recommend him anyone looking for a great agent!"
We responded:
"Thanks Thomas, I appreciate it very much!"
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A G

May 16, 2024

5  out of  5
rating by A G
"Taira is really knowledgeable, professional, kind, and just has it together. Made everything so easy! Thank you so much!"
We responded:
"Thanks A G! We really appreciate your business."
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Mo Tahir

April 3, 2024

5  out of  5
rating by Mo Tahir
"State Farm is an excellent organization and Kurt is a true representative of that excellence. In addition to Kurt's knowledge, great value is derived from his caring and taking the time to assess your individual situation so that the necessary and proper coverage may be obtained. Not only does Kurt provide the coverage, he educates policyholders so that they may make better informed decisions and prepare themselves for catastrophe. Just recently I performed a risk assessment of my home with Kurt. He over delivered and I am much better aware of my risk and we also improved my policy (this is because we a great discussion). The rates are awesome and the service is just as good. A GOOD NEIGHBOR!"
We responded:
"Thanks Mo! We take pride in helping educate our clients and appreciate your feedback!"
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Julia Nelson

March 9, 2024

5  out of  5
rating by Julia Nelson
"My experience acquiring SF insurance was great. Responsive, patience answering my questions etc. I love having a small local office to visit people rather than doing everything online with no interaction."
We responded:
"Thanks Julia! We really appreciate you business!"
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ALI

January 25, 2024

5  out of  5
rating by ALI
"Mr. Kurt is great in helping all your business needs. He and his team in the office timely responsive, best prices and assisting with the all necessary coverage you need for your corporation."
We responded:
"Ali, thanks for the review! Good luck in all your business endeavors!"
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Shujaitsaeed Saeed

January 11, 2024

5  out of  5
rating by Shujaitsaeed Saeed
"Keep it up my friend"
We responded:
"Thanks you for the review. We really appreciate it."
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Bey Circle 7

December 19, 2023

5  out of  5
rating by Bey Circle 7
"If you want HIGH CLASS NOBLE ETHICAL PRESIDENTIAL SERVICE & NOT TO BE ROBBED BY UNPROFESSIONAL PRICING BUT YOU WANT GO💰D ETHICAL FAIR PRICING THEN MAKE GREAT KURT SAYCE YOUR ONLY AGENT HARD WORKER THY MICHAEL JORDAN OF CAR INSURANCE WITH NOBLE ETHICAL PRESIDENTIAL SERVICE FAIR PRICING! FROM ARTIST ACE BOOGIE MERCY! ALLAN PRIMAS BEY❤️🇺🇲! 🇺🇲🇲🇦"
We responded:
"Thanks Bey!"
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Andy M.

December 18, 2023

5  out of  5
rating by Andy M.
"We’ve been with Kurt for years, and have been very satisfied whenever we have an insurance-related issue."
We responded:
"Thanks Andy! We really appreciate your feedback!"
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Matt Karl

December 17, 2023

5  out of  5
rating by Matt Karl
"Competitive rates from State Farm and Kurt is very responsive when needed. I am glad I made the call to switch to him and his team!"
We responded:
"We appreciate having you as a customer and thank you for the review!"
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Greg Bateman

December 17, 2023

5  out of  5
rating by Greg Bateman
"Kurt is a great resource for a small business owner like me, advising me on the amount of insurance I need for the business. Highly recommend!"
We responded:
"Thank for the review Greg! It is much appreciated!"
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Jongeun Kwon

December 17, 2023

5  out of  5
rating by Jongeun Kwon
"Good service and considerate communication."
We responded:
"Jongeun, it is a pleasure working with you and thanks for the review!"
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Dina Kassir

December 17, 2023

5  out of  5
rating by Dina Kassir
"Excellent Customer Service"
We responded:
"We really appreciate your business and thanks for the review!"
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Mark Boyer

December 16, 2023

5  out of  5
rating by Mark Boyer
"Always responsive. They answer the phone. They problem solve. I have had another State Farm agency experience…Kurt and team are so much more responsive and helpful."
We responded:
"We really appreciate your business Mark and thanks for the review!"
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Becky Jahandari

December 16, 2023

5  out of  5
rating by Becky Jahandari
"Great personal attention, incredible customer service! Thanks!"
We responded:
"We really appreciate the review Becky! Thank you very much!"
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Dee moore

December 16, 2023

5  out of  5
rating by Dee moore
"VERY PROFESSIONAL AND KNOWLEDGEABLE STAFF FRIENDLY AND COURTEOUS"
We responded:
"Dee, thanks for the review! We really appreciate it!"
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Sam Richardson

December 16, 2023

5  out of  5
rating by Sam Richardson
"Excellent service"
We responded:
"Thanks Sam!"
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RichK

December 14, 2023

5  out of  5
rating by RichK
"Best auto insurance arrangement I've had in decades!"
We responded:
"Thanks for the rating! We really appreciate it."